Question 1

What is RideDat?

Accepted Answer

RideDat is a companion app for DatBike electric motorcycles. The current app focuses on battery diagnostics, Bluetooth controls, automatic trip and charge history, optional cloud sync, public leaderboards, and bike or service shortcuts. Core riding features still work locally over Bluetooth.

Question 2

How do I get access to RideDat?

Accepted Answer

RideDat is currently distributed through a managed Android test program. New beta applications are temporarily closed. Join our Discord for reopening announcements, or install from your existing Google Play invite if you were already approved.

Question 3

Is RideDat official?

Accepted Answer

No, RideDat is an independent, third-party app built by Ca Phe Digital. It is not affiliated with Dat Bike Vietnam. We reverse-engineered the BLE protocol to provide advanced features. Use at your own risk.

Question 4

How do I get started?

Accepted Answer

If you already have approval, accept the Google Play closed-test invite, redeem your coupon if Google Play still shows a price, install the current Android build, then scan for your bike. New applicants will need to wait until signups reopen.

Question 5

Which bikes are supported?

Accepted Answer

RideDat currently targets Quantum (S0, S1, S2, S3) and Weaver models (Weaver++, Weaver 200). We actively validate across more rider bikes as feedback comes in.

Question 6

What Android version do I need?

Accepted Answer

RideDat requires Android 12 or newer for the best Bluetooth Low Energy experience and compatibility.

Question 7

Is there an iOS version?

Accepted Answer

Not yet. We're focused on Android first to serve the largest portion of DatBike riders in Vietnam. iOS may come in the future based on community demand.

Question 8

Does it work on tablets?

Accepted Answer

Yes, RideDat works on Android tablets with Bluetooth support, though the UI is optimized for phone screens.

Question 9

What data does RideDat collect?

Accepted Answer

RideDat uses Firebase for authentication and crash reporting. Without an account, your data stays on your device. With cloud sync enabled, your bikes and ride or charge history sync to our servers for multi-device access. If you opt into leaderboards, your public alias and selected stats become visible on the boards.

Question 10

Is my bike password safe?

Accepted Answer

Locally, your password is stored securely on your device. With cloud sync enabled, your password is end-to-end encrypted before sync, stored securely on our servers, and only you can access it from your signed-in devices.

Question 11

Can someone else control my bike?

Accepted Answer

No. RideDat uses the same SHA-256 challenge-response authentication as the official app. Only someone with your bike password can authenticate and control your bike via Bluetooth. Cloud sync does not change that.

Question 12

Why can't I find my bike?

Accepted Answer

Make sure your bike is powered on and within Bluetooth range (about 10 meters). On Android, location permission is required for BLE scanning - this is an Android system requirement. Also ensure Bluetooth is enabled in your phone settings.

Question 13

Connection keeps dropping - what should I do?

Accepted Answer

Try moving closer to your bike. If issues persist, restart the app and reconnect. Make sure no other app, including the official DatBike app, is connected to the bike. On Android, Keep Connected in Background can help if you want the BLE session to stay alive after closing the app.

Question 14

App shows wrong data / telemetry seems off

Accepted Answer

If you notice unusual readings, please report it in our Discord with screenshots. Different firmware versions may have variations in telemetry format.

Frequently Asked Questions

General

Compatibility

Privacy & Security

Troubleshooting