Question 1

What is RideDat?

Accepted Answer

RideDat is a companion app for DatBike electric motorcycles. It provides advanced battery monitoring with cell-level diagnostics, remote control features like lock/unlock and horn, and ride statistics. Core features work completely offline via Bluetooth.

Question 2

Is RideDat free?

Accepted Answer

Yes, RideDat is free to use during beta. We may introduce optional premium features in the future, but core functionality will remain free.

Question 3

Is RideDat official?

Accepted Answer

No, RideDat is an independent, third-party app built by Ca Phe Digital. It is not affiliated with Dat Bike Vietnam. We reverse-engineered the BLE protocol to provide advanced features. Use at your own risk.

Question 4

How do I get started?

Accepted Answer

Download the app from Google Play (beta access required), enable Bluetooth, and scan for your bike. You'll need your bike's password (the same one used in the official app) to authenticate.

Question 5

Which bikes are supported?

Accepted Answer

RideDat supports all DatBike models: Quantum (S0, S1, S2, S3) and Weaver series (Weaver++, Weaver 200). The app has been primarily tested on Quantum S0, so please report any issues with other models in our Discord.

Question 6

What Android version do I need?

Accepted Answer

RideDat requires Android 12 or newer for the best Bluetooth Low Energy experience and compatibility.

Question 7

Is there an iOS version?

Accepted Answer

Not yet. We're focused on Android first to serve the largest portion of DatBike riders in Vietnam. iOS may come in the future based on community demand.

Question 8

Does it work on tablets?

Accepted Answer

Yes, RideDat works on Android tablets with Bluetooth support, though the UI is optimized for phone screens.

Question 9

What data does RideDat collect?

Accepted Answer

RideDat uses Firebase for authentication (Google/Apple/Email sign-in) and crash reporting. Without an account, all data stays on your device. With cloud sync enabled, your bikes and ride sessions sync to our servers for multi-device access. You control this via the Cloud Sync toggle in Settings.

Question 10

Is my bike password safe?

Accepted Answer

Yes. Locally, your password is stored using Android's encrypted storage. With cloud sync enabled, your password is encrypted with AES-256 using a key derived from your Firebase account before being stored on our servers. It can only be decrypted on your signed-in devices.

Question 11

Can someone else control my bike?

Accepted Answer

No. RideDat uses the same SHA-256 challenge-response authentication as the official app. Only someone with your bike password can authenticate and control your bike via Bluetooth. Cloud-synced passwords are encrypted and can only be decrypted by your signed-in devices.

Question 12

Why can't I find my bike?

Accepted Answer

Make sure your bike is powered on and within Bluetooth range (about 10 meters). On Android, location permission is required for BLE scanning - this is an Android system requirement. Also ensure Bluetooth is enabled in your phone settings.

Question 13

Connection keeps dropping - what should I do?

Accepted Answer

Try moving closer to your bike. If issues persist, restart the app and try reconnecting. Ensure no other apps (including the official DatBike app) are connected to your bike via Bluetooth.

Question 14

App shows wrong data / telemetry seems off

Accepted Answer

If you notice unusual readings, please report it in our Discord with screenshots. Different firmware versions may have variations in telemetry format.

Frequently Asked Questions

General

Compatibility

Privacy & Security

Troubleshooting