Frequently Asked Questions

RideDat is an independent Android app for compatible motorbikes, including supported DatBike models. It brings battery and charging information, nearby Bluetooth controls, ride history and optional cloud sync together.

RideDat is currently in closed testing on Android. Visit Get RideDat to check whether applications are open. Already approved? Use your Google Play invitation to install the app.

RideDat is an independent app. It is not affiliated with, endorsed by, or sponsored by Dat Bike.

Visit Get RideDat to check whether you can join. If you’re already approved, install the app through your Google Play invitation, sign in, and connect to your bike over Bluetooth.

Current support includes compatible DatBike models. Features depend on the bike model and firmware. Contact us with both if you are unsure. Support for other manufacturers has not been announced.

RideDat is available for Android. Google Play will show whether your phone can install it.

There is no iOS version at this time.

RideDat is designed for Android phones. We do not currently offer a dedicated tablet experience.

RideDat requires sign-in and uses Firebase for authentication and crash reporting. Cloud sync is optional. When enabled, bike and ride or charge history sync to our servers. Test builds also use diagnostics. Optional leaderboards show your public alias and selected statistics. See the privacy policy for the full data details.

Locally, your password is stored on your device. With cloud sync enabled, a backup of your password is stored on our servers in reversible, obfuscated form so it can be restored to your account on your other devices. It is not end-to-end encrypted.

Keep your bike password private and only share access with people you trust. RideDat controls do not replace the bike key or other ways of keeping your bike secure. Never rely on the app alone to secure or assess your bike.

Make sure the bike is turned on and nearby, and that Bluetooth is enabled. Allow the Bluetooth or nearby-device permissions RideDat requests. If the bike still does not appear, restart the app and try again.

Move closer to the bike, then close and reopen RideDat. Check that another phone or app is not connected to the bike. If the connection keeps dropping, contact support and tell us which phone and bike you use.

Check the reading against the bike display when it is safe to do so. If it still looks wrong, send support a screenshot and tell us your bike model and software version.